Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Hoogoozat website, platform and services (the “Services”), operated by Hoogoozat, a company established in the Abu Dhabi Global Market (ADGM), United Arab Emirates. By creating an account or using the Services, you agree to these Terms on behalf of your company. If you do not agree, do not use the Services.

1. The Services

Hoogoozat is a business-to-business platform that enables companies to list inventory, connect with their counterparties via access codes, transact in real time, and apply for financing across our B2B, real estate and education verticals. Hoogoozat provides the platform and, where approved, financing facilities; the underlying commercial dealings are between you and your counterparties.

2. Eligibility & accounts

• You must be a business, and the person registering must be authorised to bind that business.
• You are responsible for the accuracy of the information you provide and for keeping it up to date.
• You are responsible for all activity under your account and any sub-accounts you create, and for keeping credentials secure.
• Account owners are responsible for the permissions granted to their sub-accounts.

3. Connections & access codes

The platform uses access codes to connect counterparties (for example, a supplier shares a code with a customer). You are responsible for who you share codes with and for the connections you accept. You must only transact with parties you intend to do business with.

4. Bookings & transactions

The Services let you create, confirm, revise, fulfil and cancel bookings and record payment terms and status. Hoogoozat facilitates and records these transactions but, unless expressly stated, is not a party to the underlying contract of sale, lease or enrolment between you and your counterparty. You are responsible for the legality, quality, delivery and payment of your own transactions and for any taxes arising from them.

5. Financing

• Financing is subject to application, review and approval, and to any separate financing agreement and terms we or our financing partners provide.
• To be considered you may be asked to submit due-diligence documents, which we review as part of our know-your-business and underwriting process. Approval is at our (or our partners’) discretion.
• Approved facilities, amounts, fees and terms are as set out at the time of approval. Nothing on the platform is an offer or guarantee of financing until formally approved.

6. Fees

Fees for the Services and for any financing are as communicated to you. Where fees apply, you agree to pay them in accordance with the applicable terms.

7. Acceptable use

You agree not to:

• use the Services for any unlawful, fraudulent or misleading purpose;
• upload false, infringing or malicious content, or misrepresent your identity or authority;
• access another company’s account or data without authorisation, or attempt to circumvent security or access controls;
• interfere with, disrupt, scrape, or reverse-engineer the Services;
• use the Services to launder money or in breach of sanctions or applicable AML laws.

8. Your content & data

You retain ownership of the content and data you upload. You grant Hoogoozat a licence to host, process and display that content as needed to operate and provide the Services. You are responsible for having the rights to the content you upload and for its accuracy.

9. Intellectual property

The Services, including software, design, branding and content provided by Hoogoozat, are owned by Hoogoozat or its licensors and are protected by law. Except for the rights expressly granted to use the Services, no rights are transferred to you.

10. Third-party services

The Services may rely on or link to third-party services. We are not responsible for third-party services, and your use of them may be subject to their own terms.

11. Disclaimers

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Hoogoozat disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or secure, or endorse or guarantee any counterparty.

12. Limitation of liability

To the maximum extent permitted by law, Hoogoozat will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed the total fees you paid to Hoogoozat in the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold Hoogoozat harmless from claims, losses and expenses arising out of your use of the Services, your content, your transactions, or your breach of these Terms.

14. Suspension & termination

You may close your account at any time; on closure we deactivate rather than delete it, retaining records as described in our Privacy Policy. We may suspend or terminate access if you breach these Terms, create risk or legal exposure, or where required by law. Provisions that by their nature should survive termination (e.g. IP, disclaimers, liability, indemnity) will survive.

15. Governing law & disputes

These Terms are governed by the laws applicable in the Abu Dhabi Global Market (ADGM), Abu Dhabi, United Arab Emirates, and the ADGM Courts have exclusive jurisdiction, without prejudice to any mandatory local-law rights.

16. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified through the Services or by email, and continued use after changes take effect constitutes acceptance.

17. Contact

Questions about these Terms? Email info@hoogoozat.com or visit our Contact page.